Use approved knowledge
Build the assistant around agreed FAQs, policies and service information, with boundaries for questions it should not answer.
PRACTICAL AI SYSTEMS
Your next customer has a question. Be ready.
Help visitors find an answer and take the next step, even outside opening hours. An AI website assistant uses your approved information and hands over when a person is needed.
Let’s talk about this system ↗Tailored setup · Optional management · Pricing by enquiry
IS THIS FOR YOU?
WHAT WE CAN PUT IN PLACE
Build the assistant around agreed FAQs, policies and service information, with boundaries for questions it should not answer.
Ask relevant qualifying questions and pass a structured summary to an agreed inbox or supported CRM.
Offer a human route when an answer is uncertain or the conversation needs personal attention. Test common and difficult questions before launch.
ILLUSTRATIVE WORKFLOW
A visitor asks whether a service fits their business. The assistant explains the approved information, asks for the details your team needs and points them to the right booking or enquiry route. This is an illustrative workflow, not a live demo.
BEFORE WE START
Only where a supported integration, appropriate permissions and identity checks are in place. These connections are scoped and tested separately.
The system is designed to acknowledge limits and route the visitor to a person. AI can still make mistakes, so knowledge, testing and review matter.
Pricing is by enquiry. Setup, optional ongoing management and separate software or usage charges are explained before you commit.
START WITH THE RIGHT CONVERSATION
A 15-minute call to understand your business, the current setup and the work that would be useful. Scope, costs and any ongoing commitments are agreed before we start.
Let’s talk about this system ↗KEEP THE WORK CONNECTED